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GDPR Privacy Policy

How we collect, store, and use your information

Order and Application Processing

This Privacy Policy sets out how we, International Driving Association, collect, store, and use information about you when you use or interact with our website or otherwise obtain or collect information about you. This Privacy Policy is effective from 22nd February 2020.

Summary

Data controller: International Driving Association

How we collect or obtain information about you: when you provide it to us e.g. by contacting us, placing an order on our website, completing registration forms, adding or rating locations, posting blogs, or signing up for content such as newsletters. From your use of our website, using cookies and occasionally, from third parties such as mailing list providers.

Information we collect: name, contact details, social media information, payment information e.g. your credit or debit card details, IP address, information from cookies, information about your computer or device (e.g. device and browser type), information about how you use our website (e.g. which pages you have viewed, the time when you view them and what you clicked on, the geographical location from which you accessed our website (based on your IP address), company name or business name (if applicable), VAT number (if applicable), engagement history and transaction history.

How we use your information: for administrative and business purposes (particularly to contact you and process orders you place on our website, to improve our business and website, to fulfil our contractual obligations, to advertise our and other's goods and services, to analyse your use of our website, and in connection with our legal rights and obligations.)

Our Details

If you have any questions about this Privacy Policy, please contact the data controller.

The data controller in respect of our website is:

INTERNATIONAL DRIVING ASSOCIATION (Brand of ORJ Plus FZE)

Ajman Free Zone, UAE

Licence: 38529

Office: C1 - 1F - SF4534, Ajman, United Arab Emirates

[email protected]

When You Visit Our Website

Web Server Log Information

We use a third party server to host our website called CloudFlare, Inc. the privacy policy of which is available at https://www.cloudflare.com/privacypolicy/

Our website server automatically logs the IP address you use to access our website as well as other information about your visit such as the pages accessed, information requested, the date and time of the request, the source of your access to our website (e.g. the website or URL (link) which referred you to our website), and your browser version and operating system.

Use of Website Server Log Information for IT Security Purposes

We collect and store server logs to ensure network and IT security and so that the server and website remain uncompromised. This includes analysing log files to help identify and prevent unauthorised access to our network, the distribution of malicious code, denial of services attacks and other cyber-attacks, by detecting unusual or suspicious activity.

Unless we are investigating suspicious or potential criminal activity, we do not make, nor do we allow our hosting provider to make, any attempt to identify you from the information collected via server logs.

Use of Website Server Log Information to Analyse Website Use

We use the information collected by our website server logs to analyse how our website users interact with our website and its features. For example, we analyse the number of visits and unique visitors we receive, the time and date of the visit, the location of the visit and the operating system and browser use.

We use the information gathered from the analysis of this information to improve our website. For example, we use the information gathered to change the information, content and structure of our website and individual pages based according to what users are engaging most with and the duration of time spent on particular pages on our website.

Cookies

Cookies are data files which are sent from a website to a browser to record information about users for various purposes.

We use cookies on our website, including essential, functional, analytical and targeting cookies. For further information on how we use cookies, please see our cookies policy.

You can reject some or all of the cookies we use on or via our website by changing your browser settings or non-essential cookies by using a cookie control tool, but doing so can impair your ability to use our website or some or all of its features. For further information about cookies, including how to change your browser settings, please visit www.allaboutcookies.org

When You Contact Us

Email

When you send an email to the email address displayed on our website we collect your email address and any other information you provide in that email (such as your name, telephone number and the information contained in any signature block in your email).

Enquiry Forms

When you contact us using an enquiry form, we collect your personal details and match this to any information we hold about you on record. Typical personal information collected will include your name and contact details. We will also record the time, date and the specific form you completed.

If you do not provide the mandatory information required by our contact form, you will not be able to submit the contact form and we will not receive your enquiry.

Messages you send to us via our contact form may be stored outside the European Economic Area on our contact form provider's servers.

Phone and Post

If you contact us by phone or post, we will collect any information you provide to us in any communications you send us.

Your Rights in Relation to Your Information

  • to access your information and to receive information about its use
  • to have your information corrected and/or completed
  • to have your information deleted
  • to restrict the use of your information
  • to receive your information in a portable format
  • to object to the use of your information
  • to withdraw your consent to the use of your information
  • to complain to a supervisory authority

Disclosure of Your Information

User information can be shared with partners for specific types of content and events where a user has registered their information. Other disclosures are only to the extent necessary to run our business, to our service providers, to fulfil any contracts we enter into with you and where required by law or to enforce our legal rights.

Do we sell your information to third parties? No, International Driving Association does not sell data. However, when you register or sign up for certain types of content, your registration data can be shared with sponsors and partners. Examples of where we do this include event registrations, webinar signups or whitepaper downloads. We will always make it clear where any information provided will be shared with other parties.

How Long We Retain Your Information

We retain your information for no longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax purposes), any other legal basis we have for using your information (e.g. your consent, performance of a contract with you or our legitimate interests as a business) and certain additional factors.

How We Secure Your Information

We use appropriate technical and organisational measures such as:

  • Storing your information on secure servers
  • Encrypting transfers of data to or from our servers using Secure Sockets Layer (SSL) technology
  • Encrypting payments you make on or via our website using Secure Sockets Layer (SSL) technology
  • Only granting access to your information where necessary

Transfers of Your Information Outside the EEA

By using our website, your information may be transferred outside of the European Economic Area. We take personal data seriously and as such we ensure appropriate safeguards are in place, including, for example, that the third parties we use who transfer your information outside the European Economic Area have self-certified themselves as compliant with the EU-U.S. Privacy Shield.

Sensitive Personal Information

We do not collect what is commonly referred to as 'sensitive personal information'.