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Terms and Conditions

Please read these terms carefully before using our services.

⚠️ IMPORTANT: What is an International Driving Permit (IDP)?

The International Driving Permit (IDP) is a TRANSLATION DOCUMENT ONLY, not a replacement for your valid driver's license.

  • The IDP translates your existing driver's license into multiple languages
  • It is NOT a government-issued identification document
  • It does NOT grant you driving privileges in any country
  • You MUST carry your original, valid driver's license at all times when driving
  • The IDP is only valid when presented together with your original driver's license
  • Validity depends on your original driver's license validity

Legal Validity: The IDP is recognized by the United Nations Convention on Road Signs and Signals (1968) and is accepted in 195+ countries. However, some countries may not recognize or require an IDP. Always check local regulations before traveling.

Legal Disclaimer

International Driving Association is a brand of ORJ Plus FZE, registered in Ajman Free Zone, UAE (License: 38529). We are in no way affiliated with or a representative of any government agency, the American Automobile Association (AAA), or any official transportation authority.

You are purchasing a translation document which is NOT a replacement for a valid government-issued driver's license. The IDP does not grant you the right to drive in any country and must be used in conjunction with your original, valid driver's license.

We make no claims regarding the legal validity of the IDP in specific countries or jurisdictions. It is your responsibility to verify the legal requirements and acceptance of the IDP in your destination country before traveling.

General Overview

The website located at https://internationaldrivingassociation.com is managed and operated by International Driving Association, a brand of ORJ Plus FZE. In these Terms and Conditions, the terms "we," "us," and "our" refer to International Driving Association. By using this website, including all services, tools, and information it offers, you, the user ("you," "your," or "customer"), agree to abide by the following terms, conditions, and policies.

By accessing or using our website and services, you engage with our "Service" and consent to be bound by these Terms and Conditions, as well as any additional terms, conditions, and policies referenced or linked herein. All communications from International Driving Association, including invoices, reminders, and confirmations, will be sent electronically. These Terms apply to all website users, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms and Conditions thoroughly before using our website. If you do not agree to these terms, you may not use our website or services. If the Terms and Conditions are deemed an offer, the acceptance is expressly limited to these terms.

Informational Purpose

The content on this website is for informational purposes only and should not be interpreted as legal advice. We recommend consulting with an attorney in your jurisdiction before using or applying any information found on this site. You are solely responsible for your actions, and International Driving Association makes no representations or warranties regarding the accuracy or appropriateness of the information provided here.

Modifications to the Terms

Any new features added to the website, such as tools or services, will also be governed by these Terms and Conditions. We reserve the right to modify these Terms at any time, and it is your responsibility to review them periodically. Continued use of the website or services after updates are posted signifies your acceptance of those changes.

Eligibility

By using our services, you affirm that:

  • You are at least 18 years of age
  • You possess a valid, government-issued driver's license that has not been revoked, cancelled, or suspended
  • Your driver's license is valid for at least one month from the date of your IDP application
  • You agree to comply with all applicable traffic laws in your jurisdiction and destination countries
  • You understand that the IDP is merely a translation of your driver's license and must be used in conjunction with your original license
  • You agree not to copy, distribute, resell, or use any content from the website or translated documents without our explicit written consent

If any of these conditions are not met, you are not eligible to use our services. We reserve the right to verify your driver's license validity and may request additional documentation.

Acceptable Use

You agree to use our website solely for lawful purposes and in a manner that does not interfere with others' use or enjoyment of the website. Prohibited activities include:

  • Using the IDP for any illegal purpose or to evade law enforcement
  • Using the IDP as a primary form of identification for non-driving purposes
  • Harassment, creating discomfort for other users, or sending unsolicited commercial messages
  • Using our content for marketing purposes without written consent
  • Attempting to forge, counterfeit, or misrepresent the IDP
  • Sharing your IDP with unauthorized individuals

General Terms

These Terms and our Privacy Policy together constitute the complete agreement between you and International Driving Association regarding your use of the website, superseding all prior communications or agreements, whether written or oral. You agree not to upload or transmit content that could harm others, such as defamatory, offensive, or illegal material.

Your use of the website is strictly personal, and we reserve the right to refuse service at our discretion.

Accuracy of Information

While we strive to provide accurate, up-to-date information, we are not responsible for errors, inaccuracies, or omissions on the site. Any reliance on the content of this website is at your own risk. Information on this website is provided for general reference and should not be used as the sole basis for making decisions.

We reserve the right to update the content of the website at any time, but we are not obligated to update any information. You are responsible for checking the website for changes.

Account Registration

To access our services, you must create an account as described on the website. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you suspect unauthorized access to your account, you must notify us immediately. If you are representing a legal entity, you confirm you have authority to act on its behalf.

International Driving Association is not responsible for any losses arising from unauthorized access to your account.

Service Terms

Our services are provided exclusively through the website. We reserve the right to limit access to our services by certain individuals, geographic locations, or jurisdictions. All pricing and service descriptions are subject to change without prior notice. We reserve the right to discontinue any service at any time.

We do not guarantee that the services or products will meet your expectations, or that any errors in the service will be corrected. You are granted a non-exclusive, non-transferable right to access and use our service as long as you comply with these Terms.

Pricing and Payment

Prices for services are specified on the website and are exclusive of taxes or other government-imposed fees. Payment can be made through credit card or other methods described on the website. You guarantee that all payment information provided is accurate and complete.

We offer a 100% money-back guarantee and international shipping for all customers. If a payment issue arises, we may suspend or remove access to the services without prior notice.

Refund Policy

We offer a 30-day money-back guarantee on all orders.

Refund Eligibility:

  • Refund requests must be submitted within 30 days of purchase
  • Digital IDP: Refund available if document has not been downloaded or used
  • Printed IDP: Refund available if item has not been shipped or received
  • Refunds are not available if the IDP has been used for travel or driving purposes
  • Refunds are not available for orders placed in error by the customer

Refund Process:

  1. Contact our customer support team at [email protected] with your order number
  2. Provide reason for refund request
  3. We will review your request within 2-3 business days
  4. If approved, refund will be processed to your original payment method

Refund Timeline:

  • Refund approval: 2-3 business days
  • Refund processing: 5-10 business days (depending on your bank)
  • Refund appearance in account: 10-15 business days

For questions about refunds, contact us at [email protected] or call +971 50 630 8922 / +44 7546 417559.

Billing Information Accuracy

You agree to provide accurate and complete information for all purchases made on the website. You must promptly update any changes to your account details, including payment information, to ensure smooth transaction processing.

Content Use

International Driving Association's website and content are protected by copyright laws. You are permitted to temporarily download one copy of the content for personal, non-commercial use only. Any other use, including reproduction, distribution, modification, or use for commercial purposes, is prohibited without written consent from International Driving Association.

Notice and Takedown Procedures

If you believe that content on our website infringes your copyright, you may contact us with the necessary details to request removal.

Retention of Personal Data

We will retain your personal data only as long as necessary for the purposes of providing the services, complying with legal requirements, or defending against claims.

Third-party Tools

We may offer access to third-party tools that we do not control or monitor. We are not responsible for any issues arising from the use of these tools, and you use them at your own risk. These tools are governed by the terms set by the respective third parties.

Third-party Websites

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Your use of third-party websites is governed by their terms and conditions, and we encourage you to review them before use.

Limitation of Liability

To the fullest extent permitted by law, International Driving Association shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or services, even if we have been advised of the possibility of such damages.

Indemnification

You agree to indemnify and hold harmless International Driving Association, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the website, violation of these Terms, or violation of any third-party rights.

Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Ajman, UAE.

Contact Information

International Driving Association

Brand of ORJ Plus FZE

Office - C1 - 1F - SF4534

Ajman Free Zone, Ajman, United Arab Emirates

License: 38529

Email: [email protected]

Phone: +971 50 630 8922 | +44 7546 417559

Hours: 24/7 Customer Support